Senior Cloud Operations Engineer (North & Latin America)

Customer Support Service
[NodeGUID] = N'31029943-d64b-4957-ac5d-fc627f6e9907'
HR Business Partner
Ondřej Zikmunda

If your heart beats for cloud environments, we want to talk with you! 

We are looking for a Senior Cloud Operations Engineer who specializes in cloud operations to join us for the North & Latin America regions. In this role, you will provide deployment, configurations, updates, and support for our cloud-based print management software platform and Edge hardware. 

What you´ll do: 

  • Be responsible for deployment, configurations, updates, and support of Y Soft cloud-based printing solution software and Edge hardware
  • Take care of maintenance of the cloud platform for our products in Azure
  • Provide third level technical support; serve as an advisory and an escalation point for first and second level technical support 
  • Perform troubleshooting, problem analysis, software and hardware testing, and simulations in cooperation with our Research and Development (R&D) department
  • Participate in the hardware and software testing of third parties to ensure compatibility with available company products
  • Research and construct technical documentation
  • Create and deliver advanced technical training to complement internal and external knowledge on both the Y Soft Print management products and the cloud platforms
  • Participate in internal projects within the Customer Support Services (CSS) department, as well as in cross-departmental and external projects
  • Be on call for emergencies outside of your ordinary work hours (we will transition to a 24/7 support in the foreseeable future)

About you:

  • You have proven experience and general knowledge of cloud environments, such as Microsoft Azure, AWS, and Google Cloud (MS Azure and AWS certification is mandatory)
  • You have advanced administrator-level knowledge of Linux, including advanced scripting
  • You have experience with the Kubernetes orchestration engine and the Kubernetes package manager Helm 
  • You have advanced knowledge of cloud networking
  • You have adequate experience with troubleshooting and log reading, as well as with automation, deployment, and release management
  • Orientation in PKI standards and processes is a piece of cake for you
  • Your have good oral and written English skills

It´s a plus if...
  • You know how to create and deploy containers to Kubernetes
  • You have experience with Gardner
  • You are a certified Kubernetes administrator
  • You have experience with Microsoft Azure IoT Edge
  • You can report efficiently, give employee evaluation and feedback, coach and mentor junior employees, and manage time and stress effectively

Recruitment process

Raise your hand
Tell us what you are interested in
Meet the pros
High five
Be excited

Raise your hand

Have any of the open positions grabbed your attention? Or do you just want to discuss what we really do at Y Soft? We will forward your contact information to our recruitment team and they will arrange a phone conversation with you.

Tell us what you are interested in

We would like to understand the role you're looking for. Our recruiter will ask you a few questions (don't worry, it won't be difficult) for this purpose. In return, you can ask anything that is of interest to you about your potential job or about Y Soft in general.

Meet the pros

If everything goes well and we agree that it makes sense to move forward, we will invite you to visit Y Soft. You will meet a few YSofters, see where and how they work and be introduced to the team or a manager. In some cases, we can also prepare a practical task for you.

High five

Has everything worked out well? It gets simple from now on. Because we like you, we're going to give you a job offer. If the feeling is mutual, we will embark together on a new adventure.

Be excited

We won’t let you wait until your first day at work. Explore
Y Soft before getting on board through our engaging preboarding platform called YSoft Clerbo.
In order to respond to your inquiry, we need to process the personal information you provide. By submitting the form you acknowledge that your personal data will be processed in accordance with our Privacy Statement

Looking for
a similar job?

Are you interested in technology? Search accordingly.
We currently don't have any positions available matching your search. Feel free to take a look at our other open positions or drop us a message. You might be the perfect fit for Y Soft, we just don’t know we need you yet!