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Senior Cloud Operations Engineer (North & Latin America)

Chicago
Customer Support Service
Kubernetes
Azure
[NodeGUID] = N'31029943-d64b-4957-ac5d-fc627f6e9907'
HR Business Partner
Ondřej Zikmunda

If your heart beats for cloud environments, we want to talk with you! 

We are looking for a Senior Cloud Operations Engineer who specializes in cloud operations to join us for the North & Latin America regions. In this role, you will provide deployment, configurations, updates, and support for our cloud-based print management software platform and Edge hardware. 

What you´ll do: 

  • Be responsible for deployment, configurations, updates, and support of Y Soft cloud-based printing solution software and Edge hardware
  • Take care of maintenance of the cloud platform for our products in Azure
  • Provide third level technical support; serve as an advisory and an escalation point for first and second level technical support 
  • Perform troubleshooting, problem analysis, software and hardware testing, and simulations in cooperation with our Research and Development (R&D) department
  • Participate in the hardware and software testing of third parties to ensure compatibility with available company products
  • Research and construct technical documentation
  • Create and deliver advanced technical training to complement internal and external knowledge on both the Y Soft Print management products and the cloud platforms
  • Participate in internal projects within the Customer Support Services (CSS) department, as well as in cross-departmental and external projects
  • Be on call for emergencies outside of your ordinary work hours (we will transition to a 24/7 support in the foreseeable future)

About you:

  • You have proven experience and general knowledge of cloud environments, such as Microsoft Azure, AWS, and Google Cloud (MS Azure and AWS certification is mandatory)
  • You have advanced administrator-level knowledge of Linux, including advanced scripting
  • You have experience with the Kubernetes orchestration engine and the Kubernetes package manager Helm 
  • You have advanced knowledge of cloud networking
  • You have adequate experience with troubleshooting and log reading, as well as with automation, deployment, and release management
  • Orientation in PKI standards and processes is a piece of cake for you
  • Your have good oral and written English skills

It´s a plus if...
  • You know how to create and deploy containers to Kubernetes
  • You have experience with Gardner
  • You are a certified Kubernetes administrator
  • You have experience with Microsoft Azure IoT Edge
  • You can report efficiently, give employee evaluation and feedback, coach and mentor junior employees, and manage time and stress effectively

Recruitment process

1
Raise your hand
2
Tell us what you are interested in
3
Meet the pros
4
High five
5
Be excited
1

Raise your hand

Have any of the open positions grabbed your attention? Or do you just want to discuss what we really do at Y Soft? We will forward your contact information to our recruitment team and they will arrange a phone conversation with you.
2

Tell us what you are interested in

We would like to understand the role you're looking for. Our recruiter will ask you a few questions (don't worry, it won't be difficult) for this purpose. In return, you can ask anything that is of interest to you about your potential job or about Y Soft in general.
3

Meet the pros

If everything goes well and we agree that it makes sense to move forward, we will invite you to visit Y Soft. You will meet a few YSofters, see where and how they work and be introduced to the team or a manager. In some cases, we can also prepare a practical task for you.
4

High five

Has everything worked out well? It gets simple from now on. Because we like you, we're going to give you a job offer. If the feeling is mutual, we will embark together on a new adventure.
5

Be excited

We won’t let you wait until your first day at work. Explore
Y Soft before getting on board through our engaging preboarding platform called YSoft Clerbo.
ARE YOU INTERESTED IN THIS POSITION?
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